Shipping policy

SHIPPING POLICY

Last updated: August 28, 2026

Thank you for shopping with Luxion LLC. This policy explains how we handle order processing, shipping times, and delivery.

Order processing time: All orders are processed within 1-2 business days of payment confirmation. Since our products are fulfilled through a network of partner suppliers, estimated delivery time is 8-9 business days from the date the order is processed. These timeframes are estimates, not guarantees. Holidays, customs clearance, weather conditions, or high order volumes may occasionally cause delays.

Shipping destinations: We ship to the destinations shown at checkout. Available shipping options for your address will be displayed automatically when you place your order.

Shipping costs: Shipping costs are calculated at checkout based on destination, weight, and the shipping method selected, or applied as a flat rate where indicated in your cart. Any free-shipping promotions will be clearly noted on our website.

Order tracking: Once your order has been handed to the carrier, you will receive an email with a tracking number so you can follow your shipment until delivery.

Orders with multiple items: If your order contains items fulfilled from different suppliers or warehouses, you may receive your order in multiple separate shipments arriving at different times, at no additional cost to you.

Customs, duties, and taxes: For international shipments, any customs duties, VAT, or local taxes applied upon arrival in the destination country are the responsibility of the customer and are not included in the item price or shipping cost.

Incorrect address or failed delivery: Customers are responsible for providing a correct and complete shipping address. Luxion LLC is not responsible for delays or failed deliveries resulting from incorrect shipping information provided by the customer.

Contact us: For any questions about your shipment, email us at costa-sm@outlook.com with your order number.